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HOW SOCIAL NETWORKING SITES CHANGES HOSPITALITY - TEAM HARLFORUM - 06-13-2016
Social media has revolutionized the hospitality industry. Instagram helps you showcase your hotel visually and engage with guests. Twitter strengthens your relationships with customers, helps you manage your hotel’s reputation, and lets you handle customer service issues in a humanized way. How does social media search play into this?
If you want to be ahead of the next big social trend, take a good look at Facebook Search. Formerly known as “Facebook Graph Search,” this feature allows users to search for anything in the Facebook database--including people, places, photos, topics, and even specific posts. This could be Facebook’s answer to Google’s stranglehold on search.